The first step in any improvement effort is to discover what kind of change you're implementing, using the 4-tier Achievement Science Goal System, and determine where it fits in your organization's overall improvement strategy.

In Module 1, we'll focus on:

  • Articulating and planning an Organizational Learning Cycle so your improvement effort not only succeeds, but generates true insights that will drive sustainable improvement
  • Connecting your improvement effort to a higher Purpose goal
  • Identifying the major Phase goals that will serve as milestones toward your ultimate goal
  • Figuring out what to measure with quantitative Progress goals, so you always know if you're on track
  • Articulating clear Practice goals, so everyone knows what they're supposed to do—and you can hold them accountable

If you know what you want to happen, but you're struggling to get other people to grasp and run with your vision, this module will get you clear about the nature of the changing you're pursuing. You'll develop a specific timeline, communication, and accountability plan to keep it on track.